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Frequently Asked Questions

1) How long can I keep the books?

Answer: You can keep the books for one month in general. For example, if you get delivery on 10 April, you can keep them until 10 May.

2) Is there a late fee?

Answer: Yes. Beyond the one-month period, a late fee of Rs 15 per book per week will apply for the whole lot. In the above example, late charges will apply from 11 May.

3) Do I get delivery on the same date of return?

Answer: Yes. One side delivery/returns will attract delivery charges.

4) What happens in case of damage to books?

Answer: We believe you will take great care of our books. For major damages/loss, 50% of book cost will be deducted from advance.

5) Is there delivery charge?

Answer: No delivery charges for pickup and drop at the same time. But for one-way delivery/pick-up, charges will apply.

6) Do you provide free delivery throughout Chennai?

Answer: At present, we provide free delivery only within a 5 km radius from our place.